Very nice and friendly people. The up-selling was at a minimum. Provided me with some very useful maintenance tips for my furnace. Showed me before and after photos of the cleaning which gave me peace of mind. They even replaced hole covers in the intake vents made by previous duct cleaners that were degrading.
All and all very satisfied.
Christopher Allen
04:10 17 Feb 20
Marc and Josh were wonderful!! On time, polite, clean and friendly. I appreciate the thoroughness of the service. Seeing the before and after photos was a shock. So happy to have a cleaner air environment. Would recommend them every time!
Michelle Beatty
17:21 06 Feb 20
I was very pleased with prestige duct cleaning from the moment I called. Very quick turn around for appointment. Called Saturday and appointment on Wednesday. Marc and Josh were polite and informative from the time they entered my house and put on their little booties. They were very efficient and didn't mind explaining the process when I asked. I liked how they covered the floor while they worked and cleaned up in every area they worked on. Very personable. I would highly recommend the company for duct cleaning.
Angela Mitchell
16:22 30 Jan 20
Mark and Dylan were the technicians assigned to our home. They were punctual and were very efficient. They were very accommodating in answering questions & they were clearly knowledgeable about the work that they do. They always asked for permission to do a step of the scope of their work and they always explain what they were working on and why they needed to do it. They’ve also offered solutions instead of just describing issues. They did the job in less time that was estimated. We would request for them again.
Joseph Tan
04:30 27 Jan 20
Thank you very much for providing such excellent service! From start to finish, booking, communication and the in home team were courteous and professional. I feel much better knowing that our house has been professionally serviced and the air will be much cleaner. I highly recommend Prestige Duct Cleaning. Kim
Kim Swigger
14:56 23 Jan 20
The whole experience, from requesting a quote, to scheduling and conducting the actual duct cleaning, has been wonderful and professional. Dylan and David were our technicians and they were very punctual, thorough and efficient. I would definitely recommend everyone to hire them if they require duct cleaning services!
Bernard Hau
01:01 23 Jan 20
I highly recommend Prestige Duct cleaning. Mark and Josh did a thorough job and were very informative about the process. They were very respectful towards my house and extremely personable. I will be staying with Prestige for years to come.
IQUODO .
19:10 07 Jan 20
The team was very professional and did an excellent job while walking us through every step. They showed us before and after pics and were tidy and clean through the the entire process. Would highly recommend!
Nadine Younes
01:12 29 Dec 19
These are the pics from before Prestige came and cleaned our ducts. Excellent service would highly recommend! Marc and Dylan took the time to explain what they were doing and provide advice on how to maintain the HVAC system post-cleaning, all while being very neat in the house. Very noticeable difference in the indoor air quality right away! I feel much more comfortable with my furnace and heating system now, it had been about 10 years since we had any work done on the vents.
The service is pricey but I get why now.. They do top quality work! Thanks 🙂
Jasmine LY
16:33 20 Dec 19
They were very responsive and professional. Arranged duct and carpet cleaning the same day. Wore shoe covers and also had sheets to protect the floor. Arrived promptly and did a good job. Highly recommend. Reviews are correct.
Suzette Gosse
01:43 03 Dec 19
Another great experience with PRESTIGE DUCT CLEANING! I have been a customer for over 5+ years now and I would recommend Prestige Duct Cleaning to anyone looking for an honest & professional duct cleaning service.. (which is hard to find these days).. This time around, I had the pleasure working with technicians Marc & Russel (both extremely professional, very informative with the products the company offers & very personable - great sense of humor!) These guys were great! walked me through the whole process and answered all my questions. I look forward to being a continued confident customer of PRESTIGE DUCT CLEANING! Thanks Again! - Shane
S V
15:29 12 Nov 19
Very respectful and friendly staff. Its our first time with prestige and we will definitely be using them again. Our last company neither spent the time or explained anything. This team was spot on. Ive paid more for less service. Thank you so much.
Kathleen Nelson
18:58 11 Nov 19
Marc and Russ were super friendly and provided a top notch service. They were extremely professional from the start and provided us with great tips for maintenance. These guys don't play around. We hope to have this pair at our next cleaning, though it might not be for a while since they did such a great job. Highly recommended!
Gyula Lukacsovics
01:47 08 Nov 19
Always very pleased with the excellent customer service as well as the polite and professional staff. Brian is wonderful and he does a superb job and is totally meticulous. Pricing is very clearly explained and once the technicians arrive, they are willing to share options to help reduce cost. Workmanship is excellent, floors are covered, corners of walls are protected and the job is done without much fuss beforehand. Thanks for another excellent job Prestige!
Detour Band
00:53 22 Oct 19
Marc and Russell where fantastic!
They were quick, super clean and thorough.
I got the clean and wash, done with plant based disinfectant, environment friendly and 99.99% germ and mildew disinfectant with no bad odours.
Prestige Duct Cleaning gets “Two thumbs up” and 5/5 stars!!!
Chris in Pickering
chris evans
18:29 16 Oct 19
I was very, very happy and satisfied with a job well done. Two young men..very professional..very courteous performed an excellent, clean job. No mess..no dust..
nothing left behind except a wonderful smell of disinfectant. I highly recommend Prestige Duct Cleaning for a professional job.
OH...and the cutest...the techs wear ties!!
Anna Lombardi.
Ann Lombardi
18:25 16 Oct 19
Excellent service. Kevin and Josh were extremely professional. From their clean uniforms to their courteous demeanor, it was a pleasure dealing with them. For the service itself, they did a thorough job of cleaning our vents and furnace. And they did an excellent job of cleaning up after themselves. Apart from the clean vents there was no evidence that they were even at our home. We would certainly recommend Prestige and will be using them again.
Dirk van Buuren
21:28 12 Oct 19
My husband and I have for long been procrastinating duct cleaning. We finally got our act together and settled for Prestige, being my choice post the reviews I read.. so expectations were high when Mark and Russell came by. I must say that they were very professional, helpful with our queries and exceeded our expectations. There was as always a sales pitch for additional services which we bought 2/3 but you have the option to decline with no pressure. After all the job was done my husband and I were satisfied with the outcome and feel assured that we are breathing cleaner air. More pricey than most out there but better value for money spent.
Kristina
Wahhand Lai
20:46 06 Oct 19
I’ve used Prestige a few times for carpet cleaning, but this was the first time using them for duct cleaning. Very happy with the service, and results.
Marc and Russell were fantastic and extremely professional. They took time to introduce themselves, explain everything as they went, and even took before and after pictures to show me the work.
I already called my parents who need to have their ducts cleaned and told them to be sure to ask for Marc and Russell.
I would highly recommend them to anyone looking for duct cleaning services.
Melissa Schaus
21:53 02 Oct 19
I was very pleased with Prestige. The men were courteous and listened to my questions.They did their job thoroughly and professionally. They were tidy and neat. I would definitely recommend this company.
Nuala Munroe
00:03 01 Oct 19
Arrived within the agreed time frame, polite, in uniform, explained what and how they would do the job. Explained the issues with my furnace and ducts using pictures.
Checked my dryer, didn't have a lot of dirt, waived a charge of $59.00
They also sell and install high quality filter but it is up to the customer to buy or not to buy..
Extremely happy about their work. I no longer settle for those who call to clean duct for $99.00
Demelash Mersha
11:57 29 Sep 19
Technicians were great. Professional, knowledgeable and kind. Took time to answer my questions and explain their services. This will be the only company I deal with now. Prestige Duct Cleaning did a thorough job and their machinery was high quality. I compared to a previous cleaning service in my old home and well, let me just say, in my old home I did not receive the proper duct cleaning. Presitge is far superior.
Kim VALENTINI
15:47 24 Sep 19
Dylan and David did a great job! They were friendly and professional, answered all my questions and worked diligently. I love the smell of the disinfectant/anti-fungal but I wish I knew about it before so I could have had it in my initial quote. I never got quality check phone call after either. I'm also disappointed that I didn't get a new furnace filter because it was a non-standard size. Overall, I would recommend their services.
Marisa Sampson
18:59 18 Sep 19
The word Prestige is defined as widespread respect and admiration felt for someone or something on the basis of a perception of their achievements or quality. After receiving duct cleaning service from Marc Leroux and his partner Russell, my wife and I have been so impressed how Prestige Duct Cleaning lives up to its name! That's why my wife and I have been loyal clients for several years.
Keep up the great work gentlemen! We look forward in working with you again.
Sherwin James
18:37 14 Sep 19
Excellent service. They arrived on time, were really pleasant to deal with, made sure to not make any mess (in fact left my basement cleaner than before they came), showed me before and after photos of my ducts and how much dirt they got out. Were very efficient with their time yet did an extremely thorough job. I can't recommend them enough.
Chris McLean
19:09 09 Sep 19
Recent Google Reviews - What Our Customers Are Saying!
Very nice and friendly people. The up-selling was at a minimum. Provided me with some very useful maintenance tips for my furnace. Showed me before and after photos of the cleaning which gave me peace of mind. They even replaced hole covers in the intake vents made by previous duct cleaners that were degrading.
All and all very satisfied.
Christopher Allen
04:10 17 Feb 20
Marc and Josh were wonderful!! On time, polite, clean and friendly. I appreciate the thoroughness of the service. Seeing the before and after photos was a shock. So happy to have a cleaner air environment. Would recommend them every time!
Michelle Beatty
17:21 06 Feb 20
I was very pleased with prestige duct cleaning from the moment I called. Very quick turn around for appointment. Called Saturday and appointment on Wednesday. Marc and Josh were polite and informative from the time they entered my house and put on their little booties. They were very efficient and didn't mind explaining the process when I asked. I liked how they covered the floor while they worked and cleaned up in every area they worked on. Very personable. I would highly recommend the company for duct cleaning.
Angela Mitchell
16:22 30 Jan 20
Mark and Dylan were the technicians assigned to our home. They were punctual and were very efficient. They were very accommodating in answering questions & they were clearly knowledgeable about the work that they do. They always asked for permission to do a step of the scope of their work and they always explain what they were working on and why they needed to do it. They’ve also offered solutions instead of just describing issues. They did the job in less time that was estimated. We would request for them again.
Joseph Tan
04:30 27 Jan 20
Thank you very much for providing such excellent service! From start to finish, booking, communication and the in home team were courteous and professional. I feel much better knowing that our house has been professionally serviced and the air will be much cleaner. I highly recommend Prestige Duct Cleaning. Kim
Kim Swigger
14:56 23 Jan 20
The whole experience, from requesting a quote, to scheduling and conducting the actual duct cleaning, has been wonderful and professional. Dylan and David were our technicians and they were very punctual, thorough and efficient. I would definitely recommend everyone to hire them if they require duct cleaning services!
Bernard Hau
01:01 23 Jan 20
I highly recommend Prestige Duct cleaning. Mark and Josh did a thorough job and were very informative about the process. They were very respectful towards my house and extremely personable. I will be staying with Prestige for years to come.
IQUODO .
19:10 07 Jan 20
The team was very professional and did an excellent job while walking us through every step. They showed us before and after pics and were tidy and clean through the the entire process. Would highly recommend!
Nadine Younes
01:12 29 Dec 19
These are the pics from before Prestige came and cleaned our ducts. Excellent service would highly recommend! Marc and Dylan took the time to explain what they were doing and provide advice on how to maintain the HVAC system post-cleaning, all while being very neat in the house. Very noticeable difference in the indoor air quality right away! I feel much more comfortable with my furnace and heating system now, it had been about 10 years since we had any work done on the vents.
The service is pricey but I get why now.. They do top quality work! Thanks 🙂
Jasmine LY
16:33 20 Dec 19
They were very responsive and professional. Arranged duct and carpet cleaning the same day. Wore shoe covers and also had sheets to protect the floor. Arrived promptly and did a good job. Highly recommend. Reviews are correct.
Suzette Gosse
01:43 03 Dec 19
Another great experience with PRESTIGE DUCT CLEANING! I have been a customer for over 5+ years now and I would recommend Prestige Duct Cleaning to anyone looking for an honest & professional duct cleaning service.. (which is hard to find these days).. This time around, I had the pleasure working with technicians Marc & Russel (both extremely professional, very informative with the products the company offers & very personable - great sense of humor!) These guys were great! walked me through the whole process and answered all my questions. I look forward to being a continued confident customer of PRESTIGE DUCT CLEANING! Thanks Again! - Shane
S V
15:29 12 Nov 19
Very respectful and friendly staff. Its our first time with prestige and we will definitely be using them again. Our last company neither spent the time or explained anything. This team was spot on. Ive paid more for less service. Thank you so much.
Kathleen Nelson
18:58 11 Nov 19
Marc and Russ were super friendly and provided a top notch service. They were extremely professional from the start and provided us with great tips for maintenance. These guys don't play around. We hope to have this pair at our next cleaning, though it might not be for a while since they did such a great job. Highly recommended!
Gyula Lukacsovics
01:47 08 Nov 19
Always very pleased with the excellent customer service as well as the polite and professional staff. Brian is wonderful and he does a superb job and is totally meticulous. Pricing is very clearly explained and once the technicians arrive, they are willing to share options to help reduce cost. Workmanship is excellent, floors are covered, corners of walls are protected and the job is done without much fuss beforehand. Thanks for another excellent job Prestige!
Detour Band
00:53 22 Oct 19
Marc and Russell where fantastic!
They were quick, super clean and thorough.
I got the clean and wash, done with plant based disinfectant, environment friendly and 99.99% germ and mildew disinfectant with no bad odours.
Prestige Duct Cleaning gets “Two thumbs up” and 5/5 stars!!!
Chris in Pickering
chris evans
18:29 16 Oct 19
I was very, very happy and satisfied with a job well done. Two young men..very professional..very courteous performed an excellent, clean job. No mess..no dust..
nothing left behind except a wonderful smell of disinfectant. I highly recommend Prestige Duct Cleaning for a professional job.
OH...and the cutest...the techs wear ties!!
Anna Lombardi.
Ann Lombardi
18:25 16 Oct 19
Excellent service. Kevin and Josh were extremely professional. From their clean uniforms to their courteous demeanor, it was a pleasure dealing with them. For the service itself, they did a thorough job of cleaning our vents and furnace. And they did an excellent job of cleaning up after themselves. Apart from the clean vents there was no evidence that they were even at our home. We would certainly recommend Prestige and will be using them again.
Dirk van Buuren
21:28 12 Oct 19
My husband and I have for long been procrastinating duct cleaning. We finally got our act together and settled for Prestige, being my choice post the reviews I read.. so expectations were high when Mark and Russell came by. I must say that they were very professional, helpful with our queries and exceeded our expectations. There was as always a sales pitch for additional services which we bought 2/3 but you have the option to decline with no pressure. After all the job was done my husband and I were satisfied with the outcome and feel assured that we are breathing cleaner air. More pricey than most out there but better value for money spent.
Kristina
Wahhand Lai
20:46 06 Oct 19
I’ve used Prestige a few times for carpet cleaning, but this was the first time using them for duct cleaning. Very happy with the service, and results.
Marc and Russell were fantastic and extremely professional. They took time to introduce themselves, explain everything as they went, and even took before and after pictures to show me the work.
I already called my parents who need to have their ducts cleaned and told them to be sure to ask for Marc and Russell.
I would highly recommend them to anyone looking for duct cleaning services.
Melissa Schaus
21:53 02 Oct 19
I was very pleased with Prestige. The men were courteous and listened to my questions.They did their job thoroughly and professionally. They were tidy and neat. I would definitely recommend this company.
Nuala Munroe
00:03 01 Oct 19
Arrived within the agreed time frame, polite, in uniform, explained what and how they would do the job. Explained the issues with my furnace and ducts using pictures.
Checked my dryer, didn't have a lot of dirt, waived a charge of $59.00
They also sell and install high quality filter but it is up to the customer to buy or not to buy..
Extremely happy about their work. I no longer settle for those who call to clean duct for $99.00
Demelash Mersha
11:57 29 Sep 19
Technicians were great. Professional, knowledgeable and kind. Took time to answer my questions and explain their services. This will be the only company I deal with now. Prestige Duct Cleaning did a thorough job and their machinery was high quality. I compared to a previous cleaning service in my old home and well, let me just say, in my old home I did not receive the proper duct cleaning. Presitge is far superior.
Kim VALENTINI
15:47 24 Sep 19
Dylan and David did a great job! They were friendly and professional, answered all my questions and worked diligently. I love the smell of the disinfectant/anti-fungal but I wish I knew about it before so I could have had it in my initial quote. I never got quality check phone call after either. I'm also disappointed that I didn't get a new furnace filter because it was a non-standard size. Overall, I would recommend their services.
Marisa Sampson
18:59 18 Sep 19
The word Prestige is defined as widespread respect and admiration felt for someone or something on the basis of a perception of their achievements or quality. After receiving duct cleaning service from Marc Leroux and his partner Russell, my wife and I have been so impressed how Prestige Duct Cleaning lives up to its name! That's why my wife and I have been loyal clients for several years.
Keep up the great work gentlemen! We look forward in working with you again.
Sherwin James
18:37 14 Sep 19
Excellent service. They arrived on time, were really pleasant to deal with, made sure to not make any mess (in fact left my basement cleaner than before they came), showed me before and after photos of my ducts and how much dirt they got out. Were very efficient with their time yet did an extremely thorough job. I can't recommend them enough.
Chris McLean
19:09 09 Sep 19
Furnace and Duct Cleaning
What Can You Expect With Prestige Duct Cleaning?
- Multi-Point System Check™. Thorough pre-check of system operation.
- We Treat Your Home With Care. Drop sheets, moving blankets, corner guards and register covers are used as necessary.
- Full System Clean, Not a Bypass Duct Cleaning. We clean the Furnace Blower and Blower Housing.
- Dual Zone Cleaning. System is cleaned in “zones” using Roto-Whip™ safe cleaning method.
- Thorough Duct Cleaning. 150-200 PSI Roto-Whip™ is used in every duct, including hot air vents, cold air returns & basement vents for a thorough, full-system clean.
- Professional Finishing. Sealed access panels are created for convenient future access. The outside of your furnace is wiped down.
- Final Touches. Furnace is tested for ignition and fan operation.
Before The Cleaning Begins.
After covering their shoes with a clean, new set of boot covers your Prestige Duct Cleaning tech specialist will complete a thorough inspection of your system before the cleaning begins. Every home is unique and it is very important that your tech specialist examine your situation so they can proceed with the safest and best approach to your individual furnace cleaning and air duct cleaning requirements. Once the inspection is complete your Prestige Duct Cleaning Tech specialist will carefully explain the work that will be performed before it is done.
Roto-Whip™ SystemSafe Cleaning
At Prestige Duct Cleaning we use the Roto-Whip™ SystemSafe furnace cleaning and air duct cleaning method to deliver the direct surface contact cleaning benefits of old-style brush cleaning combined with the safety of modern pneumatic cleaning systems. Unlike conventional air-wand or brush cleaning, the Roto-Whip™ system penetrates deep into your duct system without the risk of damaging internal components or closing pre-set dampers and adversely affecting system airflow. Prestige Duct Cleaning offers only one method of furnace cleaning to our customers because we do not believe in providing a service that is lower than our highest standards. Our only method is our best method, no extra charge!
Professional Duct Cleaning
Furnace Regular Maintenance
Furnace Regular Maintenance
Your furnace & ducts should be cleaned every 2 to 3 years. Factors that can impact your cleaning frequency include:
Where your home is located
- Homes in dusty areas (near industrial parks, the city dump, farms, and construction) may have more dust and dirt in the air than average, which may mean you need to have your furnace & ducts cleaned more often.
A brand new home
- Your furnace & ducts should be cleaned prior to you moving in. Check with your builder – most will have this done for you.
- If your new home is in a new neighbourhood with a lot of construction, dirt & dust, your system may need to be cleaned again in as soon as a year.
Pets, smoke, allergies
- These things can increase the dust & particles in the air or increase sensitivity to poor air quality.
- If you find that your filter is getting very dirty every month when you check it, even if it’s been less than 2 years, we offer a free inspection to see if your system is in need of a cleaning with any dryer vent cleaning.
Your Furnace Filter
A clogged filter can block airflow and cause costly damage your furnace.
- Check your furnace filter monthly & clean (permanent filters only) or change your filter every 1 to 3 months depending on level of soiling
- Use the correct size of filter, and ensure your furnace filter fits securely – gaps or spaces reduce the filtration of your air and allow your furnace to get dirty more quickly.
- If you have two or more furnaces, confirm you are using the right filter size for each – often homes with multiple furnaces will have a larger and smaller furnace with different filter sizes.
Having trouble finding the correct size of furnace filter for your furnace? We can help with standard and custom sized permanent and disposable filters and pre-filters – contact us.
Your Humidifier
- Check humidifier for leaks every month when you check your furnace filter
- Clean (permanent pads only) or replace humidifier pads before winter
Your HRV (Heat Recovery Ventilator)
- Vacuum, wash & dry HRV filters every two months during heating season
Not sure if you have an HRV? It is a large rectangular metal box in your furnace room. Stale or “old” air passes through, and heat from that air is captured to heat incoming cold, fresh air. It also helps to control condensation. There are filters in your HRV on both the intake and exhaust sides of the system.
Air Conditioning
- Clean dust & debris from outside air conditioning unit in the spring, to ensure that function is not compromised
- Cover your outside air conditioning unit in the winter when it’s not being used
Furnace Tune Up
- Get a licensed heating professional to check and ensure that your system is running safely & efficiently every year
- If you have air conditioning, you should make sure that the company you call is licensed to handle air conditioning as well.
- If you have a concern about any gas appliance, including your furnace and hot water tank, ATCO Gas offers safety inspections
How to Prepare For Your
Cleaning Appointment
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
Before We Arrive:
1) Find Your Vents – please go through your home thoroughly and provide access to all of your vents – this includes the hot air vents (on the floor), and the cold air vents on the wall. Please check behind and move furniture if necessary to allow access. We will need access to every register in your home including those in bedrooms, bathrooms and closets. At this time you can also do a quick count (don’t forget your basement roof vents) to come up with an estimate of your total vents. Remember that all vents, including hot and cold and those in the basement must be cleaned and vents beyond the 10 in the package are $12.75 each.
2) Preparing Your Space – please move all lamps, plants and breakables in the immediate vicinity of your vents.
3) Furnace Room – please ensure that nothing is stored within 4 feet of your furnace and hot water tank. Your furnace must be fully accessible for our cleaning with several feet clear in front- if you are not sure about the accessibility of your furnace, please let us know when we telephone to confirm your appointment.
4) Asbestos – if you suspect that your home’s heating system may have asbestos tape or insulation, please go to the “Asbestos FAQ” to read more and determine if we are able to clean your furnace and ducts.
On the Day of Cleaning:
1) Time – for morning appointments, we will telephone you between 7 and 8 AM to give you your two hour window of arrival between 8 AM and 1 PM. For afternoon appointments, we will telephone you between 10 AM and noon with your two hour window between 11 AM and 6 PM. If you will be away from home on that day and need 30 minutes or an hour notice to return, please let us know when we call to confirm your appointment.
2) Parking – we require legal, paved parking within 30 feet of the entrance of your home.
3) Payment – we accept debit and all major credit cards. Unfortunately, we are unable to accept personal cheques or cash.
How to Prepare For Your Cleaning Appointment
Asbestos FAQ
Asbestos FAQ
Q: How can I tell if my home has asbestos?
A: Asbestos was used in buildings from the 1950’s to the 1970’s. If your home was constructed during that time, it is possible that asbestos has been used in insulating or in insulative tape. You can look online for more information about how to identify asbestos in your home if you suspect it may be present.
Q: You cleaned my system before and did not have concerns, why can you not clean it now?
A: Prestige Duct Cleaning is committed to the health and safety of our customers and staff. As a part of this commitment, we are undergoing COR certification, which is an intensive, safety focused certification program. In going through this process, asbestos has been identified as a health and safety concern, and we have recently developed a policy to properly manage this concern.
Q: Why can’t you just remove asbestos tape, or cover it up?
A: Asbestos must be properly contained and/or disposed of according to government regulations. Our staff and procedures are not qualified asbestos abatement and removal personnel, and therefore cannot do this for you.
Q: How could cleaning my system with asbestos tape or insulation be a health concern?
A: Asbestos becomes dangerous when it becomes friable (easily crumbles and releases fibers). Due to the aging of asbestos building materials, there is a high possibility that this could happen when our equipment puts pressure on your heating system. Due to this possibility and for your health and safety, we have a zero tolerance policy for asbestos.
Q: What should I do once Prestige Duct Cleaning has informed me that asbestos is suspected?
A: We do not have a referral for an abatement company, but we recommend you search out a reputable, qualified company to assess your home – they will be found under the term “asbestos abatement”. Once the concerned area has been investigated and/or the asbestos removed, go online or call us to schedule your furnace and duct cleaning service. At the time of booking, please email/fax us the official asbestos documentation.
More Resources:
(Prestige Carpet & Furnace Cleaning can accept no liability for any errors or omissions or the accuracy or completeness of these sites, or any of the content.)
http://www.hc-sc.gc.ca/hl-vs/alt_formats/pacrb-dgapcr/pdf/iyh-vsv/environ/asbestos-amiante-eng.pdf
http://environment.gov.ab.ca/info/faqs/faq6-Asbestos.asp
In the News:
Asbestos Update: How Health Canada’s Advice Has Changed – CTVNews.ca, July 2, 2015
Professional Duct Cleaning
Furnace and Duct Cleaning
What Can You Expect With Prestige Duct Cleaning?
- Multi-Point System Check™. Thorough pre-check of system operation.
- We Treat Your Home With Care. Drop sheets, moving blankets, corner guards and register covers are used as necessary.
- Full System Clean, Not a Bypass Duct Cleaning. We clean the Furnace Blower and Blower Housing.
- Dual Zone Cleaning. System is cleaned in “zones” using Roto-Whip™ safe cleaning method.
- Thorough Duct Cleaning. 150-200 PSI Roto-Whip™ is used in every duct, including hot air vents, cold air returns & basement vents for a thorough, full-system clean.
- Professional Finishing. Sealed access panels are created for convenient future access. The outside of your furnace is wiped down.
- Final Touches. Furnace is tested for ignition and fan operation.
Before The Cleaning Begins.
After covering their shoes with a clean, new set of boot covers your Prestige Duct Cleaning tech specialist will complete a thorough inspection of your system before the cleaning begins. Every home is unique and it is very important that your tech specialist examine your situation so they can proceed with the safest and best approach to your individual furnace cleaning and air duct cleaning requirements. Once the inspection is complete your Prestige Duct Cleaning Tech specialist will carefully explain the work that will be performed before it is done.
Roto-Whip™ SystemSafe Cleaning
At Prestige Duct Cleaning we use the Roto-Whip™ SystemSafe furnace cleaning and air duct cleaning method to deliver the direct surface contact cleaning benefits of old-style brush cleaning combined with the safety of modern pneumatic cleaning systems. Unlike conventional air-wand or brush cleaning, the Roto-Whip™ system penetrates deep into your duct system without the risk of damaging internal components or closing pre-set dampers and adversely affecting system airflow. Prestige Duct Cleaning offers only one method of furnace cleaning to our customers because we do not believe in providing a service that is lower than our highest standards. Our only method is our best method, no extra charge!
Furnace Regular Maintenance
Furnace Regular Maintenance
Your furnace & ducts should be cleaned every 2 to 3 years. Factors that can impact your cleaning frequency include:
Where your home is located
- Homes in dusty areas (near industrial parks, the city dump, farms, and construction) may have more dust and dirt in the air than average, which may mean you need to have your furnace & ducts cleaned more often.
A brand new home
- Your furnace & ducts should be cleaned prior to you moving in. Check with your builder – most will have this done for you.
- If your new home is in a new neighbourhood with a lot of construction, dirt & dust, your system may need to be cleaned again in as soon as a year.
Pets, smoke, allergies
- These things can increase the dust & particles in the air or increase sensitivity to poor air quality.
- If you find that your filter is getting very dirty every month when you check it, even if it’s been less than 2 years, we offer a free inspection to see if your system is in need of a cleaning with any dryer vent cleaning.
Your Furnace Filter
A clogged filter can block airflow and cause costly damage your furnace.
- Check your furnace filter monthly & clean (permanent filters only) or change your filter every 1 to 3 months depending on level of soiling
- Use the correct size of filter, and ensure your furnace filter fits securely – gaps or spaces reduce the filtration of your air and allow your furnace to get dirty more quickly.
- If you have two or more furnaces, confirm you are using the right filter size for each – often homes with multiple furnaces will have a larger and smaller furnace with different filter sizes.
Having trouble finding the correct size of furnace filter for your furnace? We can help with standard and custom sized permanent and disposable filters and pre-filters – contact us.
Your Humidifier
- Check humidifier for leaks every month when you check your furnace filter
- Clean (permanent pads only) or replace humidifier pads before winter
Your HRV (Heat Recovery Ventilator)
- Vacuum, wash & dry HRV filters every two months during heating season
Not sure if you have an HRV? It is a large rectangular metal box in your furnace room. Stale or “old” air passes through, and heat from that air is captured to heat incoming cold, fresh air. It also helps to control condensation. There are filters in your HRV on both the intake and exhaust sides of the system.
Air Conditioning
- Clean dust & debris from outside air conditioning unit in the spring, to ensure that function is not compromised
- Cover your outside air conditioning unit in the winter when it’s not being used
Furnace Tune Up
- Get a licensed heating professional to check and ensure that your system is running safely & efficiently every year
- If you have air conditioning, you should make sure that the company you call is licensed to handle air conditioning as well.
- If you have a concern about any gas appliance, including your furnace and hot water tank, ATCO Gas offers safety inspections
How to Prepare For Your Cleaning Appointment
How to Prepare For Your
Cleaning Appointment
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
Before We Arrive:
1) Find Your Vents – please go through your home thoroughly and provide access to all of your vents – this includes the hot air vents (on the floor), and the cold air vents on the wall. Please check behind and move furniture if necessary to allow access. We will need access to every register in your home including those in bedrooms, bathrooms and closets. At this time you can also do a quick count (don’t forget your basement roof vents) to come up with an estimate of your total vents. Remember that all vents, including hot and cold and those in the basement must be cleaned and vents beyond the 10 in the package are $12.75 each.
2) Preparing Your Space – please move all lamps, plants and breakables in the immediate vicinity of your vents.
3) Furnace Room – please ensure that nothing is stored within 4 feet of your furnace and hot water tank. Your furnace must be fully accessible for our cleaning with several feet clear in front- if you are not sure about the accessibility of your furnace, please let us know when we telephone to confirm your appointment.
4) Asbestos – if you suspect that your home’s heating system may have asbestos tape or insulation, please go to the “Asbestos FAQ” to read more and determine if we are able to clean your furnace and ducts.
On the Day of Cleaning:
1) Time – for morning appointments, we will telephone you between 7 and 8 AM to give you your two hour window of arrival between 8 AM and 1 PM. For afternoon appointments, we will telephone you between 10 AM and noon with your two hour window between 11 AM and 6 PM. If you will be away from home on that day and need 30 minutes or an hour notice to return, please let us know when we call to confirm your appointment.
2) Parking – we require legal, paved parking within 30 feet of the entrance of your home.
3) Payment – we accept debit and all major credit cards. Unfortunately, we are unable to accept personal cheques or cash.
Asbestos FAQ
Asbestos FAQ |
| Q: How can I tell if my home has asbestos?
A: Asbestos was used in buildings from the 1950’s to the 1970’s. If your home was constructed during that time, it is possible that asbestos has been used in insulating or in insulative tape. You can look online for more information about how to identify asbestos in your home if you suspect it may be present. Q: You cleaned my system before and did not have concerns, why can you not clean it now? A: Prestige Duct Cleaning is committed to the health and safety of our customers and staff. As a part of this commitment, we are undergoing COR certification, which is an intensive, safety focused certification program. In going through this process, asbestos has been identified as a health and safety concern, and we have recently developed a policy to properly manage this concern. Q: Why can’t you just remove asbestos tape, or cover it up? A: Asbestos must be properly contained and/or disposed of according to government regulations. Our staff and procedures are not qualified asbestos abatement and removal personnel, and therefore cannot do this for you. Q: How could cleaning my system with asbestos tape or insulation be a health concern? A: Asbestos becomes dangerous when it becomes friable (easily crumbles and releases fibers). Due to the aging of asbestos building materials, there is a high possibility that this could happen when our equipment puts pressure on your heating system. Due to this possibility and for your health and safety, we have a zero tolerance policy for asbestos. Q: What should I do once Prestige Duct Cleaning has informed me that asbestos is suspected? A: We do not have a referral for an abatement company, but we recommend you search out a reputable, qualified company to assess your home – they will be found under the term “asbestos abatement”. Once the concerned area has been investigated and/or the asbestos removed, go online or call us to schedule your furnace and duct cleaning service. At the time of booking, please email/fax us the official asbestos documentation. More Resources: (Prestige Carpet & Furnace Cleaning can accept no liability for any errors or omissions or the accuracy or completeness of these sites, or any of the content.) http://www.hc-sc.gc.ca/hl-vs/alt_formats/pacrb-dgapcr/pdf/iyh-vsv/environ/asbestos-amiante-eng.pdf http://environment.gov.ab.ca/info/faqs/faq6-Asbestos.asp In the News: Asbestos Update: How Health Canada’s Advice Has Changed – CTVNews.ca, July 2, 2015 |