Based on 2045 reviews
Service was exceptional. Friendly, efficient, professional. The Josh and Josh team was amazing. Highly recommended.
Carla Alvarez
02:29 15 Dec 22
Did a beautiful job cleaning all the pieces.Liked the fact that he vacuumed the coach before cleaning.Very thorough and detailed.Thank you Dave
Keturah Tomlin
22:22 14 Dec 22
On time , friendly and did a great job.
Brenda Klinowski
18:31 14 Dec 22
Had two professional and kind gentlemen attend at my house to clean my ducts. The air quality seems so much better and my house smells amazing after the disinfectant spray that was used. Highly... recommend!read more
Donna McEvoy
19:08 13 Dec 22
I really like the service. They are very professional. They reached within time frame and complete the process within 1.5 hours. I would definitely recommend this.
Manasmita Sahoo
02:46 13 Dec 22
Great service, and the staff were knowledgable and professional, gave some useful tips. I’d use the services again in future.
Rakesh G Krishnan
02:42 11 Dec 22
Excellent service, the guys were very professional. I really appreciated the time they took to fix my dryer vent issue.
judith hayles
00:08 09 Dec 22
The two service technicians were on time and professional. They worked quickly and cleaned up after them selves.
Kevin Matthews
20:56 08 Dec 22
Happy with the service overall. The Gentlemen were courteous, friendly and did a great job.Small issue/suggestion: I noticed there was a lot of dust blow on the furnace room floor, boxes and mudroom... that I had to clean up after they left. Wish they had doublechecked and cleaned up the mess created.read more
Clement Thuraisamy
14:53 06 Dec 22
Excellent work. Highly recommend!
Lory Quigley
08:28 06 Dec 22
The gentlemen from Prestige were very kind and professional. They did a fantastic job, offering options and advice throughout the process. We did need extra things done, but they were never pushy. I... would recommend them to anyone and also use their services again.read more
Erin Schleiffer
15:55 04 Dec 22
We were very satisfied with the work of cleaning the ducts, clothes dryer etc.
Anne Mulvaney
13:07 04 Dec 22
They did an excellent job! Thank you so much!
Bev
01:28 04 Dec 22
We were very happy with the professional and thorough job done by Prestige Duct Cleaning. We are happy to support a local company that takes pride in their work.
Barry Maxwell
20:34 03 Dec 22
They were professional and detailed oriented
Marlene Osmond
19:43 02 Dec 22
Dane and Joshua completed the duct cleaning and disinfecting in a timely and professional manner. They kept me informed throughout the process with regular check ins and clarified information to... achieve the best outcome. Look forward to the next cleaning.read more
Ronda Evans
14:21 02 Dec 22
Very knowledgeable, professional, organized, friendly & worked very efficiently getting the job done.
Donna Conboy
02:52 01 Dec 22
Technicians Mark and Sherveen were friendly and professional, protected my doorways and floors, everything was explained and no pressure to buy any extra products or services when explained/offered. ... Mark even spoke with me near the open door because he knew i was watching to make sure my kitty did not escape! Definitely highly recommend.read more
Karen MacNab
21:17 30 Nov 22
Very professional. Highly recommend.
Nicko S
21:13 30 Nov 22
Very professional and prompt. Cleaning was amazing 👏
Donna Williams
14:29 30 Nov 22
Very professional and thorough.
Tony Ferrante
22:27 29 Nov 22
We are very pleased with how our rugs turned out. The gentleman was very professional . Will certainly use their services again.
Shirley Snedden
20:22 29 Nov 22
Extremely happy with their service. They got back to me within hours of filling out an online quote and I was able to get an appointment within days. Jason and Dylan came today and they were on time,... very professional, friendly and they did a great job. So happy with their service and will definitely recommend to anyone.read more
Megan Rainbird
19:23 26 Nov 22
First time home owner. First time dealing with HVAC unit. First time on all things related to duct cleaning. Great service. They keep you well informed if you’re nosy like I am. Very good experience... over all. I greatly recommend the service with the added items like the desinfectant. The whole house feels clean and it smells awesome!read more
David Quintero
00:17 26 Nov 22
Staff were courteous and hard working. They arrived on time and did an excellent job. They were respectful of the property and people inside.
Mary Ann Evans
21:49 23 Nov 22
We are very pleased with Prestige Duct Cleaning. We just completed an extensive renovation and the dust was everywhere. The team showed up on time and did a wonderful job. We can breathe easier now,... thanks Prestige!read more
JD & Jonna Killeen
21:03 23 Nov 22
I had a great experience with Prestige. Dane was very friendly and informative. They did a great job and were super efficient. So happy to have this service.
Katlyn Bertin
14:11 23 Nov 22
Excellent service. Very pleased with how clean they got the furniture. Thank you
Susan Lovekin
14:22 20 Nov 22
I’m extremely pleased with Prestige’s service. From the initial quote, to booking the appt and then the actual work - everything was great! I would certainly use Prestige again and recommend them if... you are looking to get your ducts cleaned!read more
Janice Bell
16:22 19 Nov 22
Gentlemen were professional and pleasant. They worked efficiently and explained as they went. Good communication skills. Carpets look great. Heating system appears to be a better, especially in some... areas.read more
lisa james
22:17 18 Nov 22
Came on-time. Professional in the cleanliness of the truck, equipment, and personnel.AND, they did a fabulous job in cleaning.
Nicole Scarlett
11:33 18 Nov 22
Extremely polite, informative guys. Kept me informed at every step. Worked well as a team. Love the tie touch - prestigious,
Nancy Logan
18:13 17 Nov 22
Very professional crew, did very thorough job. Only thing was alot of mess from vents on floor in basement. Vacuumed it all up myself not a huge issue.
Randy Collins
22:02 16 Nov 22
An excellent company to deal with..This is the only company I would use....
larry miller
18:44 16 Nov 22
We just had Prestige Duct Cleaning at our home & they did a super job cleaning our ducts, furnace, air conditioner & dryer vent. Dylan & Matt arrived at designated time dressed in a uniform & were... both very polite & professional. We were thoroughly pleased with the end result. We highly recommend this company & would certainly have them back again. Bonnie & Craig Guestread more
Craig Guest
04:42 16 Nov 22
I'm very happy I chose to work with Prestige rather than those companies that keeping calling our house to do our duct cleaning. Prestige were very professional, informative and organized. The way... they explained what was needed to be done before they got there, to explaining exactly what they were going to do when they arrived, to then witness the final results was all in all a good experience. I immediately referred them to my neighbour the same day who then booked their appointment. Will definitely use Prestige again.read more
Tremayne Marshall
16:36 15 Nov 22
Prestige exceeded expectations once again. Our area rug was in desperate need of a cleaning, came back looking like new again. Picked up and returned to our home by their very courteous staff. Thank... you again Prestige!read more
cheryl johnston
23:31 14 Nov 22
Incredible service. The results were way better than expectations. Dave Orr was professional, worked extremely hard working. Will use again. Highly recommendThank you! .
brmiller62
21:10 14 Nov 22
The service provided was totally professional and completely clean with no residue left behind. Thank you!
Ralph MacKay
14:49 13 Nov 22
Fast friendly service
Manny Salema
14:25 12 Nov 22
We had a wonderful experience with Prestige Carpet And Duct Cleaning. They cleaned the duct in our newly purchased house and showed us pictures of what it looked like before. We couldn't believe how... bad it was. They made great recommendations and cleaned it out like new. We were able to move in with peace of mind and clean air. Highly recommend their services. You won't be disappointed.read more
Nikita Wilson
14:18 12 Nov 22
They did a great job 👏. Very pleased with the work.
Cliff Moon
04:31 12 Nov 22
The team were on time, knowledgable, professional and did excellent work.I will have then again for sure. .
Joan McCutcheon
19:08 11 Nov 22
Excellent technican! In on time, and out on time...no fuss
David Oshier
18:42 11 Nov 22
Very professional! I am so glad i went with them. We had dylan and Matt clean our house today. They took extra care and above and beyond cleaning our humidifier pipes. We found the well priced... compared to the local duct cleaner. Highly recommend!read more
mrs.c chow
16:09 11 Nov 22
The Prestige staff were excellent. We were pleased with the service. They were helpful, informative, neat and tidy.Thank you
Margaret Motum
20:59 10 Nov 22
The gentleman from Prestige did an awesome job on cleaning my upholstery. It was a challenge because I have 2 large dogs that like to sleep on the couch and there were some stains on it. He was... very polite and even when I had to call their office the people on the phone were really polite and helpful. That's something you don't get often these days. The price was very reasonable also as I had called around to other companies first and 1 company wanted to charge me almost $500 to clean a 4 seater couch.Great job all around!read more
Tammy Lessy
18:03 10 Nov 22
Professionally equipped technician with quality service. We called for duct cleaning , but later they assessed my humidifier filter and dryer vent as urgent fix. They took care of this work. Happy to... get them in service.read more
Mohammad Masud
15:15 10 Nov 22
The representative was helpful and knowledgeable answered all our questions, we are in a new build so l am sure there was plenty of drywall dust in the ducts although we could not see it as the... truck had done a couple of weeks worth of jobs before our house. they also protect the floors and walls and wear booties over their shoes.read more
Linda Bolt
13:13 10 Nov 22
The guys were awesome
Mike Petre
11:51 10 Nov 22
Amazing Service.. highly recommend
Jeffray Jayaraj Michael
03:04 10 Nov 22
On time arrival, wore booties over shoes in my home. Offered spray protection for my area rugs that I was having cleaned. Put tarps on hardwood floor to protect against equipment.Only thing that... disappointed was drying time-was told 4-6 hours. It actually took 27 hours.read more
Marcelle Morrison
20:49 09 Nov 22
Marcus arrived on time and was very professional. He assessed the job and got started right away. He had a POS machine with him which made the payment fast and the office emailed me a receipt. The... office has also been excellent with answering my questions, held my costs for future jobs and check the next day how the job was. Would definitely recommend!read more
Sweeny D'Souza
19:27 09 Nov 22
The team was very thorough, efficient and professional. Did a great job, and I can definitely feel the difference in the air circulation.They brought a few additional things to our attention with... the associated costs for them to remedy.We did one item, the others we will do ourselves as all seemed quite costly, given they were already in the home with equipment and replacement items in hand.read more
Susan Avery
23:33 08 Nov 22
Services was swift and very professional.Friendly employees and great customer experience. My rug was cleaned again a second time without any charges.Thanks.
Deborah Momoh
22:19 08 Nov 22
A full service company - professional - no hidden costs - expensive but worth it.
michael georgopoulos
19:46 08 Nov 22
Everyone was fantastic from the person booking the service through to the technicians that showed up and the prices are the best
Paul Keys
17:31 08 Nov 22
Best experience ever! The price was fair, the service was amazing. The staff including the technician were extremely professional. Would recommend this company 100%.
jacqueline newby
20:30 07 Nov 22
Very pleased with their duct cleaning service. The technicians were very friendly and professional. The work was done thoroughly and they made sure to explain the process carefully.
sanjey
01:31 06 Nov 22
Very well done. Excellent service. Professionally done. Thank you.
sara gharajeh
02:51 05 Nov 22
The guys were very kind and very patient with my elderly parents. Spoke slowly and clearly so they could understand them. When my parents didn't understand they called me and the guys took my call... and explained what was going on. Really professional and really amazing service.read more
Noula Mintsopoulos
01:30 04 Nov 22
Brian and Ty did an excellent job for us. Both friendly, knowledgable about old houses. We highly recommend.Blair and Esther
Blair Buchanan
22:54 02 Nov 22
Recent Google Reviews - What Our Customers Are Saying!
Very nice and friendly people. The up-selling was at a minimum. Provided me with some very useful maintenance tips for my furnace. Showed me before and after photos of the cleaning which gave me peace of mind. They even replaced hole covers in the intake vents made by previous duct cleaners that were degrading.
All and all very satisfied.
Christopher Allen
04:10 17 Feb 20
Marc and Josh were wonderful!! On time, polite, clean and friendly. I appreciate the thoroughness of the service. Seeing the before and after photos was a shock. So happy to have a cleaner air environment. Would recommend them every time!
Michelle Beatty
17:21 06 Feb 20
I was very pleased with prestige duct cleaning from the moment I called. Very quick turn around for appointment. Called Saturday and appointment on Wednesday. Marc and Josh were polite and informative from the time they entered my house and put on their little booties. They were very efficient and didn't mind explaining the process when I asked. I liked how they covered the floor while they worked and cleaned up in every area they worked on. Very personable. I would highly recommend the company for duct cleaning.
Angela Mitchell
16:22 30 Jan 20
Mark and Dylan were the technicians assigned to our home. They were punctual and were very efficient. They were very accommodating in answering questions & they were clearly knowledgeable about the work that they do. They always asked for permission to do a step of the scope of their work and they always explain what they were working on and why they needed to do it. They’ve also offered solutions instead of just describing issues. They did the job in less time that was estimated. We would request for them again.
Joseph Tan
04:30 27 Jan 20
Thank you very much for providing such excellent service! From start to finish, booking, communication and the in home team were courteous and professional. I feel much better knowing that our house has been professionally serviced and the air will be much cleaner. I highly recommend Prestige Duct Cleaning. Kim
Kim Swigger
14:56 23 Jan 20
The whole experience, from requesting a quote, to scheduling and conducting the actual duct cleaning, has been wonderful and professional. Dylan and David were our technicians and they were very punctual, thorough and efficient. I would definitely recommend everyone to hire them if they require duct cleaning services!
Bernard Hau
01:01 23 Jan 20
I highly recommend Prestige Duct cleaning. Mark and Josh did a thorough job and were very informative about the process. They were very respectful towards my house and extremely personable. I will be staying with Prestige for years to come.
IQUODO .
19:10 07 Jan 20
The team was very professional and did an excellent job while walking us through every step. They showed us before and after pics and were tidy and clean through the the entire process. Would highly recommend!
Nadine Younes
01:12 29 Dec 19
These are the pics from before Prestige came and cleaned our ducts. Excellent service would highly recommend! Marc and Dylan took the time to explain what they were doing and provide advice on how to maintain the HVAC system post-cleaning, all while being very neat in the house. Very noticeable difference in the indoor air quality right away! I feel much more comfortable with my furnace and heating system now, it had been about 10 years since we had any work done on the vents.
The service is pricey but I get why now.. They do top quality work! Thanks 🙂
Jasmine LY
16:33 20 Dec 19
They were very responsive and professional. Arranged duct and carpet cleaning the same day. Wore shoe covers and also had sheets to protect the floor. Arrived promptly and did a good job. Highly recommend. Reviews are correct.
Suzette Gosse
01:43 03 Dec 19
Another great experience with PRESTIGE DUCT CLEANING! I have been a customer for over 5+ years now and I would recommend Prestige Duct Cleaning to anyone looking for an honest & professional duct cleaning service.. (which is hard to find these days).. This time around, I had the pleasure working with technicians Marc & Russel (both extremely professional, very informative with the products the company offers & very personable - great sense of humor!) These guys were great! walked me through the whole process and answered all my questions. I look forward to being a continued confident customer of PRESTIGE DUCT CLEANING! Thanks Again! - Shane
S V
15:29 12 Nov 19
Very respectful and friendly staff. Its our first time with prestige and we will definitely be using them again. Our last company neither spent the time or explained anything. This team was spot on. Ive paid more for less service. Thank you so much.
Kathleen Nelson
18:58 11 Nov 19
Marc and Russ were super friendly and provided a top notch service. They were extremely professional from the start and provided us with great tips for maintenance. These guys don't play around. We hope to have this pair at our next cleaning, though it might not be for a while since they did such a great job. Highly recommended!
Gyula Lukacsovics
01:47 08 Nov 19
Always very pleased with the excellent customer service as well as the polite and professional staff. Brian is wonderful and he does a superb job and is totally meticulous. Pricing is very clearly explained and once the technicians arrive, they are willing to share options to help reduce cost. Workmanship is excellent, floors are covered, corners of walls are protected and the job is done without much fuss beforehand. Thanks for another excellent job Prestige!
Detour Band
00:53 22 Oct 19
Marc and Russell where fantastic!
They were quick, super clean and thorough.
I got the clean and wash, done with plant based disinfectant, environment friendly and 99.99% germ and mildew disinfectant with no bad odours.
Prestige Duct Cleaning gets “Two thumbs up” and 5/5 stars!!!
Chris in Pickering
chris evans
18:29 16 Oct 19
I was very, very happy and satisfied with a job well done. Two young men..very professional..very courteous performed an excellent, clean job. No mess..no dust..
nothing left behind except a wonderful smell of disinfectant. I highly recommend Prestige Duct Cleaning for a professional job.
OH...and the cutest...the techs wear ties!!
Anna Lombardi.
Ann Lombardi
18:25 16 Oct 19
Excellent service. Kevin and Josh were extremely professional. From their clean uniforms to their courteous demeanor, it was a pleasure dealing with them. For the service itself, they did a thorough job of cleaning our vents and furnace. And they did an excellent job of cleaning up after themselves. Apart from the clean vents there was no evidence that they were even at our home. We would certainly recommend Prestige and will be using them again.
Dirk van Buuren
21:28 12 Oct 19
My husband and I have for long been procrastinating duct cleaning. We finally got our act together and settled for Prestige, being my choice post the reviews I read.. so expectations were high when Mark and Russell came by. I must say that they were very professional, helpful with our queries and exceeded our expectations. There was as always a sales pitch for additional services which we bought 2/3 but you have the option to decline with no pressure. After all the job was done my husband and I were satisfied with the outcome and feel assured that we are breathing cleaner air. More pricey than most out there but better value for money spent.
Kristina
Wahhand Lai
20:46 06 Oct 19
I’ve used Prestige a few times for carpet cleaning, but this was the first time using them for duct cleaning. Very happy with the service, and results.
Marc and Russell were fantastic and extremely professional. They took time to introduce themselves, explain everything as they went, and even took before and after pictures to show me the work.
I already called my parents who need to have their ducts cleaned and told them to be sure to ask for Marc and Russell.
I would highly recommend them to anyone looking for duct cleaning services.
Melissa Schaus
21:53 02 Oct 19
I was very pleased with Prestige. The men were courteous and listened to my questions.They did their job thoroughly and professionally. They were tidy and neat. I would definitely recommend this company.
Nuala Munroe
00:03 01 Oct 19
Arrived within the agreed time frame, polite, in uniform, explained what and how they would do the job. Explained the issues with my furnace and ducts using pictures.
Checked my dryer, didn't have a lot of dirt, waived a charge of $59.00
They also sell and install high quality filter but it is up to the customer to buy or not to buy..
Extremely happy about their work. I no longer settle for those who call to clean duct for $99.00
Demelash Mersha
11:57 29 Sep 19
Technicians were great. Professional, knowledgeable and kind. Took time to answer my questions and explain their services. This will be the only company I deal with now. Prestige Duct Cleaning did a thorough job and their machinery was high quality. I compared to a previous cleaning service in my old home and well, let me just say, in my old home I did not receive the proper duct cleaning. Presitge is far superior.
Kim VALENTINI
15:47 24 Sep 19
Dylan and David did a great job! They were friendly and professional, answered all my questions and worked diligently. I love the smell of the disinfectant/anti-fungal but I wish I knew about it before so I could have had it in my initial quote. I never got quality check phone call after either. I'm also disappointed that I didn't get a new furnace filter because it was a non-standard size. Overall, I would recommend their services.
Marisa Sampson
18:59 18 Sep 19
The word Prestige is defined as widespread respect and admiration felt for someone or something on the basis of a perception of their achievements or quality. After receiving duct cleaning service from Marc Leroux and his partner Russell, my wife and I have been so impressed how Prestige Duct Cleaning lives up to its name! That's why my wife and I have been loyal clients for several years.
Keep up the great work gentlemen! We look forward in working with you again.
Sherwin James
18:37 14 Sep 19
Excellent service. They arrived on time, were really pleasant to deal with, made sure to not make any mess (in fact left my basement cleaner than before they came), showed me before and after photos of my ducts and how much dirt they got out. Were very efficient with their time yet did an extremely thorough job. I can't recommend them enough.
Chris McLean
19:09 09 Sep 19
Furnace and Duct Cleaning
Full System Clean? Prestige Duct Cleaning
- Multi-Point System Check™. Thorough pre-check of system operation.
- We Treat Your Home With Care. Drop sheets, moving blankets, corner guards and register covers are used as necessary.
- Full System Clean, Not a Bypass Duct Cleaning. We clean the Furnace Blower and Blower Housing.
- Dual Zone Cleaning. System is cleaned in “zones” using Roto-Whip™ safe cleaning method.
- Thorough Duct Cleaning. 150-200 PSI Roto-Whip™ is used in every duct, including hot air vents, cold air returns & basement vents for a thorough, full-system clean.
- Professional Finishing. Sealed access panels are created for convenient future access. The outside of your furnace is wiped down.
- Final Touches. Furnace is tested for ignition and fan operation.
Before The Cleaning Begins.
After covering their shoes with a clean, new set of boot covers your Prestige Duct Cleaning tech specialist will complete a thorough inspection of your system before the cleaning begins. Every home is unique and it is very important that your tech specialist examine your situation so they can proceed with the safest and best approach to your individual furnace cleaning and air duct cleaning requirements. Once the inspection is complete your Prestige Duct Cleaning Tech specialist will carefully explain the work that will be performed before it is done.
Roto-Whip™ SystemSafe Cleaning
At Prestige Duct Cleaning we use the Roto-Whip™ SystemSafe furnace cleaning and air duct cleaning method to deliver the direct surface contact cleaning benefits of old-style brush cleaning combined with the safety of modern pneumatic cleaning systems. Unlike conventional air-wand or brush cleaning, the Roto-Whip™ system penetrates deep into your duct system without the risk of damaging internal components or closing pre-set dampers and adversely affecting system airflow. Prestige Duct Cleaning offers only one method of furnace cleaning to our customers because we do not believe in providing a service that is lower than our highest standards. Our only method is our best method, no extra charge!
Professional Duct Cleaning
Furnace Regular Maintenance
Furnace Regular Maintenance
Your furnace & ducts should be cleaned every 2 years. Factors that can impact your cleaning frequency include:
- Your furnace & ducts should be cleaned prior to you moving into a new home
- If you have a concern about any gas appliance, including your furnace and hot water tank, contact a licensed gas company that is registered with the TSSA (mandatory in Ontario)
Where your home is located
- Homes in dusty areas (near industrial parks, the city dump, farms, and construction) may have more dust and dirt in the air than average, which may mean you need to have your furnace & ducts cleaned more often.
A brand new home
- Your furnace & ducts should be cleaned prior to you moving in. Check with your builder – most will have this done for you.
- If your new home is in a new neighborhood with a lot of construction, dirt & dust, your system may need to be cleaned again in as soon as a year.
Pets, smoke, allergies
- These things can increase the dust & particles in the air or increase sensitivity to poor air quality.
- If you find that your filter is getting very dirty every month when you check it, even if it’s been less than 2 years, we offer a free inspection to see if your system is in need of a cleaning with any dryer vent cleaning.
Your Furnace Filter
A clogged filter can block airflow and can cause costly damage to your furnace.
- Check your furnace filter monthly & clean (permanent filters only) or change your filter every 1 to 3 months depending on the level of soiling
- Use the correct size of the filter, and ensure your furnace filter fits securely – gaps or spaces reduce the filtration of your air and allow your furnace to get dirty more quickly.
- If you have two or more furnaces, confirm you are using the right filter size for each – often homes with multiple furnaces will have a larger and smaller furnace with different filter sizes.
Having trouble finding the correct size of furnace filter for your furnace? We can help with standard and custom sized permanent and disposable filters and pre-filters – contact us.
Your Humidifier
- Check humidifier for leaks every month when you check your furnace filter
- Clean (permanent pads only) or replace humidifier pads before winter
Your HRV (Heat Recovery Ventilator)
- Vacuum, wash & dry HRV filters every two months during the heating season
Not sure if you have an HRV? It is a large rectangular metal box in your furnace room. Stale or “old” air passes through, and heat from that air is captured to heat incoming cold, fresh air. It also helps to control condensation. There are filters in your HRV on both the intake and exhaust sides of the system.
Air Conditioning
- Clean dust & debris from outside air conditioning unit in the spring, to ensure that function is not compromised
- Cover your outside air conditioning unit in the winter when it’s not being used
- Your air conditioning coil is located in the air stream of your furnace and should be cleaned and disinfected with every duct cleaning.
Furnace Tune Up
- Get a licensed heating professional to check and ensure that your system is running safely & efficiently every year
- If you have air conditioning, you should make sure that the company you call is licensed to handle air conditioning as well.
- If you have a concern about any gas appliance, including your furnace and hot water tank, ATCO Gas offers safety inspections
How to Prepare For Your
Cleaning Appointment
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
Before We Arrive:
1) Find Your Vents – please go through your home thoroughly and provide access to all of your vents – this includes the hot air vents (on the floor), and the cold air vents on the wall. Please check behind and move furniture if necessary to allow access. We will need access to every register in your home including those in bedrooms, bathrooms and closets. At this time you can also do a quick count (don’t forget your basement ceiling vents) to come up with an estimate of your total vents. Remember that all vents, including hot and cold and those in the basement must be cleaned and vents beyond the 10 in the package are $12.75 each.
2) Preparing Your Space – please move all lamps, plants and breakables in the immediate vicinity of your vents.
3) Furnace Room – please ensure that nothing is stored within 4 feet of your furnace and hot water tank. Your furnace must be fully accessible for our cleaning with several feet clear in front- if you are not sure about the accessibility of your furnace, please let us know when we telephone to confirm your appointment.
4) Asbestos – if you suspect that your home’s heating system may have asbestos tape or insulation, please go to the “Asbestos FAQ” to read more and determine if we are able to clean your furnace and ducts.
On the Day of Cleaning:
1) Time – If your appointment is scheduled for the morning, you will be called the previous business day with your narrowed down time of arrival, if you have an appointment scheduled for the afternoon, you will get a call between 10 am and 11 am the day of your cleaning with your narrowed down time.
2) Parking – We require legal, paved parking within 30 feet of the entrance of your home.
3) Payment – WE accept Debit/Visa/Mastercard.
How to Prepare For Your Cleaning Appointment
Asbestos FAQ
Asbestos FAQ
Q: How can I tell if my home has asbestos?
A: Asbestos was used in buildings from the 1950’s to the 1970’s. If your home was constructed during that time, it is possible that asbestos has been used in insulating or in insulative tape. You can look online for more information about how to identify asbestos in your home if you suspect it may be present.
Q: You cleaned my system before and did not have concerns, why can you not clean it now?
A: Prestige Duct Cleaning is committed to the health and safety of our customers and staff. As a part of this commitment, we are undergoing COR certification, which is an intensive, safety focused certification program. In going through this process, asbestos has been identified as a health and safety concern, and we have recently developed a policy to properly manage this concern.
Q: Why can’t you just remove asbestos tape, or cover it up?
A: Asbestos must be properly contained and/or disposed of according to government regulations. Our staff and procedures are not qualified asbestos abatement and removal personnel, and therefore cannot do this for you.
Q: How could cleaning my system with asbestos tape or insulation be a health concern?
A: Asbestos becomes dangerous when it becomes friable (easily crumbles and releases fibers). Due to the aging of asbestos building materials, there is a high possibility that this could happen when our equipment puts pressure on your heating system. Due to this possibility and for your health and safety, we have a zero tolerance policy for asbestos.
Q: What should I do once Prestige Duct Cleaning has informed me that asbestos is suspected?
A: We do not have a referral for an abatement company, but we recommend you search out a reputable, qualified company to assess your home – they will be found under the term “asbestos abatement”. Once the concerned area has been investigated and/or the asbestos removed, go online or call us to schedule your furnace and duct cleaning service. At the time of booking, please email/fax us the official asbestos documentation.
More Resources:
(Prestige Carpet & Furnace Cleaning can accept no liability for any errors or omissions or the accuracy or completeness of these sites, or any of the content.)
http://www.hc-sc.gc.ca/hl-vs/alt_formats/pacrb-dgapcr/pdf/iyh-vsv/environ/asbestos-amiante-eng.pdf
http://environment.gov.ab.ca/info/faqs/faq6-Asbestos.asp
In the News:
Asbestos Update: How Health Canada’s Advice Has Changed – CTVNews.ca, July 2, 2015
Professional Duct Cleaning
Furnace and Duct Cleaning
Full System Clean? Prestige Duct Cleaning
- Multi-Point System Check™. Thorough pre-check of system operation.
- We Treat Your Home With Care. Drop sheets, moving blankets, corner guards and register covers are used as necessary.
- Full System Clean, Not a Bypass Duct Cleaning. We clean the Furnace Blower and Blower Housing.
- Dual Zone Cleaning. System is cleaned in “zones” using Roto-Whip™ safe cleaning method.
- Thorough Duct Cleaning. 150-200 PSI Roto-Whip™ is used in every duct, including hot air vents, cold air returns & basement vents for a thorough, full-system clean.
- Professional Finishing. Sealed access panels are created for convenient future access. The outside of your furnace is wiped down.
- Final Touches. Furnace is tested for ignition and fan operation.
Before The Cleaning Begins.
After covering their shoes with a clean, new set of boot covers your Prestige Duct Cleaning tech specialist will complete a thorough inspection of your system before the cleaning begins. Every home is unique and it is very important that your tech specialist examine your situation so they can proceed with the safest and best approach to your individual furnace cleaning and air duct cleaning requirements. Once the inspection is complete your Prestige Duct Cleaning Tech specialist will carefully explain the work that will be performed before it is done.
Roto-Whip™ SystemSafe Cleaning
At Prestige Duct Cleaning we use the Roto-Whip™ SystemSafe furnace cleaning and air duct cleaning method to deliver the direct surface contact cleaning benefits of old-style brush cleaning combined with the safety of modern pneumatic cleaning systems. Unlike conventional air-wand or brush cleaning, the Roto-Whip™ system penetrates deep into your duct system without the risk of damaging internal components or closing pre-set dampers and adversely affecting system airflow. Prestige Duct Cleaning offers only one method of furnace cleaning to our customers because we do not believe in providing a service that is lower than our highest standards. Our only method is our best method, no extra charge!
Furnace Regular Maintenance
Furnace Regular Maintenance
Your furnace & ducts should be cleaned every 2 years. Factors that can impact your cleaning frequency include:
- Your furnace & ducts should be cleaned prior to you moving into a new home
- If you have a concern about any gas appliance, including your furnace and hot water tank, contact a licensed gas company that is registered with the TSSA (mandatory in Ontario)
Where your home is located
- Homes in dusty areas (near industrial parks, the city dump, farms, and construction) may have more dust and dirt in the air than average, which may mean you need to have your furnace & ducts cleaned more often.
A brand new home
- Your furnace & ducts should be cleaned prior to you moving in. Check with your builder – most will have this done for you.
- If your new home is in a new neighborhood with a lot of construction, dirt & dust, your system may need to be cleaned again in as soon as a year.
Pets, smoke, allergies
- These things can increase the dust & particles in the air or increase sensitivity to poor air quality.
- If you find that your filter is getting very dirty every month when you check it, even if it’s been less than 2 years, we offer a free inspection to see if your system is in need of a cleaning with any dryer vent cleaning.
Your Furnace Filter
A clogged filter can block airflow and cause costly damage to your furnace.
- Check your furnace filter monthly & clean (permanent filters only) or change your filter every 1 to 3 months depending on the level of soiling
- Use the correct size of the filter, and ensure your furnace filter fits securely – gaps or spaces reduce the filtration of your air and allow your furnace to get dirty more quickly.
- If you have two or more furnaces, confirm you are using the right filter size for each – often homes with multiple furnaces will have a larger and smaller furnace with different filter sizes.
Having trouble finding the correct size of furnace filter for your furnace? We can help with standard and custom sized permanent and disposable filters and pre-filters – contact us.
Your Humidifier
- Check humidifier for leaks every month when you check your furnace filter
- Clean (permanent pads only) or replace humidifier pads before winter
Your HRV (Heat Recovery Ventilator)
- Vacuum, wash & dry HRV filters every two months during the heating season
Not sure if you have an HRV? It is a large rectangular metal box in your furnace room. Stale or “old” air passes through, and heat from that air is captured to heat incoming cold, fresh air. It also helps to control condensation. There are filters in your HRV on both the intake and exhaust sides of the system.
Air Conditioning
- Clean dust & debris from outside air conditioning unit in the spring, to ensure that function is not compromised
- Cover your outside air conditioning unit in the winter when it’s not being used
- Your air conditioning coil is located in the air stream of your furnace and should be cleaned and disinfected with every duct cleaning.
Furnace Tune Up
- Get a licensed heating professional to check and ensure that your system is running safely & efficiently every year
- If you have air conditioning, you should make sure that the company you call is licensed to handle air conditioning as well.
- If you have a concern about any gas appliance, including your furnace and hot water tank, ATCO Gas offers safety inspections
How to Prepare For Your Cleaning Appointment
How to Prepare For Your
Cleaning Appointment
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
Before We Arrive:
1) Find Your Vents – please go through your home thoroughly and provide access to all of your vents – this includes the hot air vents (on the floor), and the cold air vents on the wall. Please check behind and move furniture if necessary to allow access. We will need access to every register in your home including those in bedrooms, bathrooms and closets. At this time you can also do a quick count (don’t forget your basement ceiling vents) to come up with an estimate of your total vents. Remember that all vents, including hot and cold and those in the basement must be cleaned and vents beyond the 10 in the package are $12.75 each.
2) Preparing Your Space – please move all lamps, plants and breakables in the immediate vicinity of your vents.
3) Furnace Room – please ensure that nothing is stored within 4 feet of your furnace and hot water tank. Your furnace must be fully accessible for our cleaning with several feet clear in front- if you are not sure about the accessibility of your furnace, please let us know when we telephone to confirm your appointment.
4) Asbestos – if you suspect that your home’s heating system may have asbestos tape or insulation, please go to the “Asbestos FAQ” to read more and determine if we are able to clean your furnace and ducts.
On the Day of Cleaning:
1) Time – If your appointment is scheduled for the morning, you will be called the previous business day with your narrowed down time of arrival, if you have an appointment scheduled for the afternoon, you will get a call between 10 am and 11 am the day of your cleaning with your narrowed down time.
2) Parking – We require legal, paved parking within 30 feet of the entrance of your home.
3) Payment – WE accept Debit/Visa/Mastercard.
Asbestos FAQ
Asbestos FAQ |
| Q: How can I tell if my home has asbestos?
A: Asbestos was used in buildings from the 1950’s to the 1970’s. If your home was constructed during that time, it is possible that asbestos has been used in insulating or in insulative tape. You can look online for more information about how to identify asbestos in your home if you suspect it may be present. Q: You cleaned my system before and did not have concerns, why can you not clean it now? A: Prestige Duct Cleaning is committed to the health and safety of our customers and staff. As a part of this commitment, we are undergoing COR certification, which is an intensive, safety focused certification program. In going through this process, asbestos has been identified as a health and safety concern, and we have recently developed a policy to properly manage this concern. Q: Why can’t you just remove asbestos tape, or cover it up? A: Asbestos must be properly contained and/or disposed of according to government regulations. Our staff and procedures are not qualified asbestos abatement and removal personnel, and therefore cannot do this for you. Q: How could cleaning my system with asbestos tape or insulation be a health concern? A: Asbestos becomes dangerous when it becomes friable (easily crumbles and releases fibers). Due to the aging of asbestos building materials, there is a high possibility that this could happen when our equipment puts pressure on your heating system. Due to this possibility and for your health and safety, we have a zero tolerance policy for asbestos. Q: What should I do once Prestige Duct Cleaning has informed me that asbestos is suspected? A: We do not have a referral for an abatement company, but we recommend you search out a reputable, qualified company to assess your home – they will be found under the term “asbestos abatement”. Once the concerned area has been investigated and/or the asbestos removed, go online or call us to schedule your furnace and duct cleaning service. At the time of booking, please email/fax us the official asbestos documentation. More Resources: (Prestige Carpet & Furnace Cleaning can accept no liability for any errors or omissions or the accuracy or completeness of these sites, or any of the content.) http://www.hc-sc.gc.ca/hl-vs/alt_formats/pacrb-dgapcr/pdf/iyh-vsv/environ/asbestos-amiante-eng.pdf http://environment.gov.ab.ca/info/faqs/faq6-Asbestos.asp In the News: Asbestos Update: How Health Canada’s Advice Has Changed – CTVNews.ca, July 2, 2015 |